Your concerns are important to us.
 
If you have a concern about the services or care you received at Charlevoix Area Hospital and wish to discuss your issues or make a formal complaint, please contact one of our administrators during weekday business hours.
Nursing Concerns
Joy Klooster, RN
Vice President of Nursing
231/547-8506
jklooster@cah.org

Other Concerns
Christine Wilhelm
Vice President of Professional Services
231/547-8511
cwilhelm@cah.org

  The next step.

If matters cannot be resolved through these hospital representatives, you may also contact these organizations.

Michigan Department of Community Health
PO Box 30195
Lansing, MI 48909
800/882-6006

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
Office of Quality Monitoring
800/994-6610 or complaint@jcaho.org

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